Question 1

What is Noxys and who is it for?

Accepted Answer

Noxys is the first European sovereign AI Firewall. It's designed for IT security teams, CISOs, and compliance officers at mid-market to enterprise companies — particularly in regulated industries (finance, legal, healthcare, consulting) operating in Europe.

Question 2

How does Noxys detect AI usage without reading my employees' prompts?

Accepted Answer

The browser extension runs entirely locally and never transmits raw prompt content. It hashes content with SHA-256 and only sends metadata, classifications, and hashes to the backend. Privacy by design is a hard architectural constraint, not a policy commitment.

Question 3

Is my data stored in Europe?

Accepted Answer

Yes, 100%. Noxys is built with zero US cloud dependency. All data is hosted in EU datacenters. For Enterprise customers, on-premises and private VPC deployments are available. We use no AWS, GCP, or Azure services.

Question 4

How long does it take to deploy?

Accepted Answer

Browser-based discovery is operational in under 10 minutes — install the extension, configure your API token, and you have immediate visibility. Enterprise proxy and endpoint agent deployments typically take 1-2 days with our onboarding team.

Question 5

Which AI platforms does Noxys support?

Accepted Answer

The current release covers 15+ platforms including ChatGPT, Claude, Gemini, DeepSeek, Mistral, Microsoft Copilot, Perplexity, Poe, You.com, and more. New platforms are added continuously through our plugin architecture — and you can build custom plugins with our SDK.

Question 6

How does Noxys help with EU AI Act compliance?

Accepted Answer

Noxys provides direct coverage for EU AI Act Articles 4 (literacy), 9 (risk management), 13 (transparency), and 14 (human oversight). The audit trail, policy engine, and risk scoring modules satisfy the majority of obligations for enterprises using AI tools — not building them.

Question 7

What support is included in each plan?

Accepted Answer

The Free plan includes community support and documentation. Starter includes email support with 48h response time. Business includes priority support with a 24h SLA. Enterprise includes a dedicated Customer Success Manager and custom SLA agreements.

Question 8

Is there a free trial for paid plans?

Accepted Answer

Yes. Every paid plan starts with a 14-day free trial with full access to all features. No credit card required. You can book a personalized demo with our team to see the platform in action before committing.